Publications

Traditional measures of search success often overlook the varying information needs of different demographic groups. To address this gap, we introduce a novel metric, named Group-aware Search Success (GA-SS). GA-SS redefines search success to ensure that all demographic groups achieve satisfaction from search outcomes. We introduce a comprehensive mathematical framework to calculate GA-SS, incorporating both static and stochastic ranking policies and integrating user browsing models for a more accurate assessment. In addition, we have proposed Group-aware Most Popular Completion (gMPC) ranking model to account for demographic variances in user intent, aligning more closely with the diverse needs of all user groups. We empirically validate our metric and approach with two real-world datasets: one focusing on query auto-completion and the other on movie recommendations, where the results highlight the impact of stochasticity and the complex interplay among various search success metrics. Our findings advocate for a more inclusive approach in measuring search success, as well as inspiring future investigations into the quality of service of search.

ecent advances in machine learning have significantly impacted the field of information extraction, with Large Language Models (LLMs) playing a pivotal role in extracting structured information from unstructured text. Prior works typically represent information extraction as triplet-centric and use classical metrics such as precision and recall for evaluation. We reformulate the task to be entity-centric, enabling the use of diverse metrics that can provide more insights from various perspectives. We contribute to the field by introducing Structured Entity Extraction (SEE) and proposing the Approximate Entity Set OverlaP (AESOP) metric, designed to appropriately assess model performance. Later, we introduce a new model that harnesses the power of LLMs for enhanced effectiveness and efficiency by decomposing the extraction task into multiple stages. Quantitative and human side-by-side evaluations confirm that our model outperforms baselines, offering promising directions for future advancements in structured entity extraction.

Representation learning has been a critical topic in machine learning. In Click-through Rate Prediction, most features are represented as embedding vectors and learned simultaneously with other parameters in the model. With the development of CTR models, feature representation learning has become a trending topic and has been extensively studied by both industrial and academic researchers in recent years. This survey aims at summarizing the feature representation learning in a broader picture and pave the way for future research. To achieve such a goal, we first present a taxonomy of current research methods on feature representation learning following two main issues: (i) which feature to represent and (ii) how to represent these features. Then we give a detailed description of each method regarding these two issues. Finally, the review concludes with a discussion on the future directions of this field.

Although Deep neural networks (DNNs) have shown a strong capacity to solve large-scale problems in many areas, such DNNs are hard to be deployed in real-world systems due to their voluminous parameters. To tackle this issue, Teacher-Student architectures were proposed, where simple student networks with a few parameters can achieve comparable performance to deep teacher networks with many parameters. Recently, Teacher-Student architectures have been effectively and widely embraced on various knowledge distillation (KD) objectives, including knowledge compression, knowledge expansion, knowledge adaptation, and knowledge enhancement. With the help of Teacher-Student architectures, current studies are able to achieve multiple distillation objectives through lightweight and generalized student networks. Different from existing KD surveys that primarily focus on knowledge compression, this survey first explores Teacher-Student architectures across multiple distillation objectives. This survey presents an introduction to various knowledge representations and their corresponding optimization objectives. Additionally, we provide a systematic overview of Teacher-Student architectures with representative learning algorithms and effective distillation schemes. This survey also summarizes recent applications of Teacher-Student architectures across multiple purposes, including classification, recognition, generation, ranking, and regression. Lastly, potential research directions in KD are investigated, focusing on architecture design, knowledge quality, and theoretical studies of regression-based learning, respectively. Through this comprehensive survey, industry practitioners and the academic community can gain valuable insights and guidelines for effectively designing, learning, and applying Teacher-Student architectures on various distillation objectives.

Accurate modeling of the diverse and dynamic interests of users remains a significant challenge in the design of personalized recommender systems. Existing user modeling methods, like singlepoint and multi-point representations, have limitations w.r.t. accuracy, diversity, computational cost, and adaptability. To overcome these deficiencies, we introduce density-based user representations (DURs), a novel model that leverages Gaussian process regression for effective multi-interest recommendation and retrieval. Our approach, GPR4DUR, exploits DURs to capture user interest variability without manual tuning, incorporates uncertainty-awareness, and scales well to large numbers of users. Experiments using real-world offline datasets confirm the adaptability and efficiency of GPR4DUR, while online experiments with simulated users demonstrate its ability to address the exploration-exploitation trade-off by effectively utilizing model uncertainty.

Diversifying return results is an important research topic in retrieval systems in order to satisfy both the various interests of customers and the equal market exposure of providers. There has been growing attention on diversity-aware research during recent years, accompanied by a proliferation of literature on methods to promote diversity in search and recommendation. However, diversity-aware studies in retrieval systems lack a systematic organization and are rather fragmented. In this survey, we are the first to propose a unified taxonomy for classifying the metrics and approaches of diversification in both search and recommendation, which are two of the most extensively researched fields of retrieval systems. We begin the survey with a brief discussion of why diversity is important in retrieval systems, followed by a summary of the various diversity concerns in search and recommendation, highlighting their relationship and differences. For the survey’s main body, we present a unified taxonomy of diversification metrics and approaches in retrieval systems, from both the search and recommendation perspectives. In the later part of the survey, we discuss the open research questions of diversity-aware research in search and recommendation in an effort to inspire future innovations and encourage the implementation of diversity in real-world systems. We maintain an implementation for classical diversification metrics and methods summarized in this survey at https://github.com/Forrest-Stone/Diversity.

This study explores the impact of peer acknowledgement on learner engagement and implicit psychological attributes in written annotations on an online social reading platform. Participants included 91 undergraduates from a large North American University. Using log file data, we analyzed the relationship between learners’ received peer acknowledgement and their subsequent annotation behaviours using cross-lag regression. Higher peer acknowledgements correlate with increased initiation of annotations and responses to peer annotations. By applying text mining techniques and calculating Shapley values to analyze 1,969 social annotation entries, we identified prominent psychological themes within three dimensions (i.e., affect, cognition, and motivation) that foster peer acknowledgment in digital social annotation. These themes include positive affect, openness to learning and discussion, and expression of motivation. The findings assist educators in improving online learning communities and provide guidance to technology developers in designing effective prompts, drawing from both implicit psychological cues and explicit learning behaviours.

Knowledge distillation aims to train a compact student network using soft supervision from a larger teacher network and hard supervision from ground truths. However, determining an optimal knowledge fusion ratio that balances these supervisory signals remains challenging. Prior methods generally resort to a constant or heuristic-based fusion ratio, which often falls short of a proper balance. In this study, we introduce a novel adaptive method for learning a sample-wise knowledge fusion ratio, exploiting both the correctness of teacher and student, as well as how well the student mimics the teacher on each sample. Our method naturally leads to the \textit{intra-sample} trilateral geometric relations among the student prediction ($\mathcal{S}$), teacher prediction ($\mathcal{T}$), and ground truth ($\mathcal{G}$). To counterbalance the impact of outliers, we further extend to the \textit{inter-sample} relations, incorporating the teacher's global average prediction ($\mathcal{\bar{T}})$ for samples within the same class. A simple neural network then learns the implicit mapping from the intra- and inter-sample relations to an adaptive, sample-wise knowledge fusion ratio in a bilevel-optimization manner. Our approach provides a simple, practical, and adaptable solution for knowledge distillation that can be employed across various architectures and model sizes. Extensive experiments demonstrate consistent improvements over other loss re-weighting methods on image classification, attack detection, and click-through rate prediction.

Multi-types of behaviors (e.g., clicking, carting, purchasing, etc.) widely exist in most real-world recommendation scenarios, which are beneficial to learn users’ multi-faceted preferences. As dependencies are explicitly exhibited by the multiple types of behaviors, effectively modeling complex behavior dependencies is crucial for multi-behavior prediction. The state-of-the-art multi-behavior models learn behavior dependencies indistinguishably with all historical interactions as input. However, different behaviors may reflect different aspects of user preference, which means that some irrelevant interactions may play as noises to the target behavior to be predicted. To address the aforementioned limitations, we introduce multi-interest learning to the multi-behavior recommendation. More specifically, we propose a novel Coarse-to-fine Knowledge-enhanced Multi-interest Learning (CKML) framework to learn shared and behavior-specific interests for different behaviors. CKML introduces two advanced modules, namely Coarse-grained Interest Extracting (CIE) and Finegrained Behavioral Correlation (FBC), which work jointly to capture fine-grained behavioral dependencies. CIE uses knowledge-aware information to extract initial representations of each interest. FBC incorporates a dynamic routing scheme to further assign each behavior among interests. Empirical results on three realworld datasets verify the effectiveness and efficiency of our model in exploiting multi-behavior data.

To offer accurate and diverse recommendation services, recent methods use auxiliary information to foster the learning process of user and item representations. Many state-of-the-art (SOTA) methods fuse different sources of information (user, item, knowledge graph, tags, etc.) into a graph and use Graph Neural Networks (GNNs) to introduce the auxiliary information through the message passing paradigm. In this work, we seek an alternative framework that is light and effective through self-supervised learning across different sources of information, particularly for the commonly accessible item tag information. We use a self-supervision signal to pair users with the auxiliary information (tags) associated with the items they have interacted with before. To achieve the pairing, we create a proxy training task. For a given item, the model predicts which is the correct pairing between the representations obtained from the users that have interacted with this item and the tags assigned to it. This design provides an efficient solution, using the auxiliary information directly to enhance the quality of user and item embeddings. User behavior in recommendation systems is driven by the complex interactions of many factors behind the users’ decision-making processes. To make the pairing process more fine-grained and avoid embedding collapse, we propose a user intent-aware self-supervised pairing process where we split the user embeddings into multiple sub-embedding vectors. Each sub-embedding vector captures a specific user intent via self-supervised alignment with a particular cluster of tags. We integrate our designed framework with various recommendation models, demonstrating its flexibility and compatibility. Through comparison with numerous SOTA methods on seven real-world datasets, we show that our method can achieve better performance while requiring less training time. This indicates the potential of applying our approach on web-scale datasets.

Nowadays, most online services are hosted on multi-stakeholder marketplaces, where consumers and producers may have different objectives. Conventional recommendation systems, however, mainly focus on maximizing consumers’ satisfaction by recommending the most relevant items to each individual. This may result in unfair exposure of items, thus jeopardizing producer benefits. Additionally, they do not care whether consumers from diverse demographic groups are equally satisfied. To address these limitations, we propose a multiobjective optimization framework for fairness-aware recommendation, Multi-FR, that adaptively balances accuracy and fairness for various stakeholders with Pareto optimality guarantee. We first propose four fairness constraints on consumers and producers. In order to train the whole framework in an end-to-end way, we utilize the smooth rank and stochastic ranking policy to make these fairness criteria differentiable and friendly to back-propagation. Then, we adopt the multiple gradient descent algorithm to generate a Pareto set of solutions, from which the most appropriate one is selected by the Least Misery Strategy. The experimental results demonstrate that Multi-FR largely improves recommendation fairness on multiple stakeholders over the state-of-the-art approaches while maintaining almost the same recommendation accuracy. The training efficiency study confirms our model’s ability to simultaneously optimize different fairness constraints for many stakeholders efficiently.

Prior research on exposure fairness in the context of recommender systems has focused mostly on disparities in the exposure of individual or groups of items to individual users of the system. The problem of how individual or groups of items may be systemically under or over exposed to groups of users, or even all users, has received relatively less attention. However, such systemic disparities in information exposure can result in observable social harms, such as withholding economic opportunities from historically marginalized groups (allocative harm) or amplifying gendered and racialized stereotypes (representational harm). Previously, Diaz et al. developed the expected exposure metric -- that incorporates existing user browsing models that have previously been developed for information retrieval -- to study fairness of content exposure to individual users. We extend their proposed framework to formalize a family of exposure fairness metrics that model the problem jointly from the perspective of both the consumers and producers. Specifically, we consider group attributes for both types of stakeholders to identify and mitigate fairness concerns that go beyond individual users and items towards more systemic biases in recommendation. Furthermore, we study and discuss the relationships between the different exposure fairness dimensions proposed in this paper, as well as demonstrate how stochastic ranking policies can be optimized towards said fairness goals.

Implicit feedback is frequently used for developing personalized recommendation services due to its ubiquity and accessibility in real-world systems. In order to effectively utilize such information, most research adopts the pairwise ranking method on constructed training triplets (user, positive item, negative item) and aims to distinguish between positive items and negative items for each user. However, most of these methods treat all the training triplets equally, which ignores the subtle difference between different positive or negative items. On the other hand, even though some other works make use of the auxiliary information (e.g., dwell time) of user behaviors to capture this subtle difference, such auxiliary information is hard to obtain. To mitigate the aforementioned problems, we propose a novel training framework named Triplet Importance Learning (TIL), which adaptively learns the importance score of training triplets. We devise two strategies for the importance score generation and formulate the whole procedure as a bilevel optimization, which does not require any rule-based design. We integrate the proposed training procedure with several Matrix Factorization (MF)- and Graph Neural Network (GNN)-based recommendation models, demonstrating the compatibility of our framework. Via a comparison using three real-world datasets with many state-of-the-art methods, we show that our proposed method outperforms the best existing models by 3-21\% in terms of Recall@k for the top-k recommendation.

Personalized recommender systems are increasingly important as more content and services become available and users struggle to identify what might interest them. Thanks to the ability for providing rich information, knowledge graphs (KGs) are being incorporated to enhance the recommendation performance and interpretability. To effectively make use of the knowledge graph, we propose a recommendation model in the hyperbolic space, which facilitates the learning of the hierarchical structure of knowledge graphs. Furthermore, a hyperbolic attention network is employed to determine the relative importances of neighboring entities of a certain item. In addition, we propose an adaptive and fine-grained regularization mechanism to adaptively regularize items and their neighboring representations. Via a comparison using three real-world datasets with state-of-the-art methods, we show that the proposed model outperforms the best existing models by 2-16% in terms of NDCG@ K on Top-K recommendation.